内容简介
Thesecondeditionoftheconsultant'sbibleishere!Foroverfifteenyears,consultants-bothinternalandexternal-havereliedonPeterBlock'slandmarkbestseller,FlawlessConsulting,tolearnhowtodealeffectivelywithclients,peers,andothers.Usingillustrativeexamples,casestudies,andexercises,theauthor,oneofthemostimportantandwellknowninhisfield,offershislegendarywarmthandinsightthroughoutthismuch-awaitedsecondedition.Anyonewhomustcommunicateinaprofessionalcontext-andwhodoesn't?-willusethelessonstaughtinthisbookforyearstocome!Whowouldhavethoughtthe'consultant'sbible'couldbeimprovedupon?CountonPeterBlock-theconsultingprofession'sveryownrevolutionary-topushustoconfrontandstrugglewiththeparadoxesinherentinourwork.-CandaceThompson,organizationdevelopmentconsultant,FirstChicagoNBD-ABankOneCompanyBlockhasdistilledyearsofexperienceintoawise,down-to-earth,andeminentlypracticalguidetoexcellenceinconsulting.Ifyouarenewtothepractice,FlawlessConsultingwillchopyearsoffyourlearningcycle.Andevenifyou'reanoldpro,Block'sinsightswillelevateyoutonewlevelsofeffectiveness.FlawlessConsultingisnotsimplyaboutbecomingabetterconsultant;itisaboutusingconsultingasapathtowardbecomingabetterperson.-BarryOshry,president,Power&Systems,Inc.;authorofSeeingSystemsandLeadingSystems.