内容简介
Creatingcivicwillbyengagingcitizensonthetoughestpublicproblemshelpsbreaklegislativeandbureaucraticgridlockandrestorestrustinpublicinstitutions.Thisbookshowsyouhowtodoit.-TheHonorableFedericoPena,U.S.SecretaryofTransportationTheleaderswhoaremosteffectiveinaddressingpublicissuesarethosewhohavethecredibilitytobringtogethertherightpeopletocreatevisionsandsolveproblems.Drawingontheirextensiveresearch,aswellasontheadviceandguidanceoftheleadingscholarsandpractitionersinthefield,DavidChrislipandCarlLarsonshowhowelectedofficialsandothercivicleaderscangeneratethecivicwilltobreakthroughlegislativeandbureaucraticgridlock,dealwithcomplexissues,andengagefrustratedandangrycitizens.Theyalsodescribehowtodesign,initiate,andsustainaconstructive,collaborativeprocess.Thisgroundbreakingbookprovidesinsightandanswerstothemajorchallengesfacingcommunitiestoday.