内容简介
主要内容铁路服务英语ContentsProject1StationServiceTask1RailwayStationTask2TicketOfficeTask3WaitingRoomTask4TicketEntranceTask5ExitoftheStationProject2TheWorkOfTrainServiceTaskPassengerTrainTypeandEquipmentTask2WelcomingPassengersAboardTask3ServiceintheCarTask4TheDinnerCarServiceTask5Pre-arrivalServicesProject3OtherServicesTask1SpecialandEmergencyServiceTask2HandingPassengersComplaintsTask3DailyExpressionsProject4TourismServiceTask1CustomsandCultureTask2HistoricalSitesAppendixAppendix1铁路客运服务常用词汇Appendix2常见公共标志Appendix3中餐和西餐Appendix4中国各地名胜古迹References