内容简介
Anexaminationofthefutureofthe"quality"movementintroducesthe"JoinerTriangle,"anewmanagementphilosophythatdefinescustomerqualityandprovidesthegroundworkforfuturecorporateculture.,Introducesanewmanagementphilosophythatdefinescustomerqualityandprovidesagroundworkforfuturecorporateculture,