内容简介
Whetheryou'renegotiatingwithanangrybossoradifficultcolleague-or,indeed,astubbornteenager-youcanlearntouseyouremotionstohelpyouachievetheresultyouwant.BuildingAgreementshowyouhowtocontrolthefive'coreconcerns'thatmotivatepeople:--Expressappreciationforwhatothersthink,feelordo--Buildaffiliationandturnanadversaryintoacolleague--Respectautonomyinothersandgainautonomyinreturn--Acknowledgestatusandsimultaneouslyestablishyourownworth--ChooseafulfillingroleduringtheprocessofnegotiatingUsingthelatestresearchoftheHarvardNegotiationProject,thegroupthatbroughtyouthegroundbreakingbookGettingtoYes,thisisasuperblypracticalguidetomasteringessentialnegotiatingskills.