内容简介
TheonlyguidedevotedexclusivelytosocialmediametricsWhetheryouaresellingonline,throughadirectsalesforce,orviadistributionchannels,whatcustomersaresayingaboutyouonlineisnowmoreimportantthanyouradvertising.Socialmediaisnolongeracuriosityonthehorizonbutasignificantpartofyourmarketingmix.Whileotherbooksexplainwhysocialmediaiscriticalandhowtogoaboutparticipating,SocialMediaMetricsfocusesonmeasuringthesuccessofyoursocialmediamarketingefforts.Successmetricsinbusinessarebasedonbusinessgoalswherefamedoesnotalwaysequatetofortune.Readthisbooktodetermine:-WhystrivingformoreTwitterfollowersorFacebookfriendsthanthecompetitionisafailingstrategy-Howtoleveragethetimeandeffortyouinvestinsocialmedia-Howtoconvincethosewhoareafraidofnewthingsthatsocialmediaisavaluablebusinesstoolandnotjustatoyfortheoverly-wiredKnowingwhatworksandwhatdoesn'tisterrific,butonlyinaconstantandunchangingworld.SocialMediaMetricsisloadedwithspecificexamplesofspecificmetricsyoucanusetoguideyoursocialmediamarketingeffortsasnewmeansofcommunication.