内容简介
Ifyou’vegottenminutesaday,youcanmakeatelesalesbreakthrough!
Byprovidingoneconcise,easy-to-readchapterforeachdailycoffeebreak,StephanSchiffman’sTelesales,SecondEditionhasthepowertotransformyourcareerandhelpyoupostnoticeableincreasesinyournumbersinjusttenworkingdaysandtransformyourcareerafterameretwenty-one.
StephanSchiffmanhascoachedthousandsofsalesteamsacrossthecountrytoimprovetheirtelesalesperformance.
Heknowsexactlywhatworksanddoesn’t,andinthiscompletelyrevisedsecondedition,heshareswithyouallofhisinsider’ssecrets,includinghowto:MasterthefivewaysyoucanincreaseyourincomeTrackyournumbers...andusethemtoyouradvantageEvaluateyourperformanceeffectively...soyouhityourowngoalsGaincontrolofthecallLeaveeffectivephonemessagesUse"how"and"why"questionstoyouradvantageLearnwhat’sgoingonintheprospect’sworldUnderstandthefourtypesofnegativeresponses...andfindouthowtogetpasteachoneTurnsmalladjustmentsinyourperformanceintolargeincomegains
Byspendingjustminutesadaywiththisoneclear,concisebook,youcanlearneverythingfromcreatingascript;torecognizingwhennotcallingaprospectcanincreaseyoursalesproductivity,topracticingthetentraitsofworldclasssalespeople.Inthishighlycompetitiveworldwheretheobstaclesagainsttelemarketerscontinuetobecomeincreasinglydaunting,youcan’taffordnottohavethesetoolsinyoursalesarsenal!
作者简介
BestsellingauthorStephanSchiffmanfoundedD.E.I.ManagementGroupin1979andhassinceledhiscompanytobecomeoneofthenation'sfastestgrowingsalestrainingcompanies.Aleaderinmotivationalandsalestraining,heisacertifiedmanagementconsultantwhohastrainedandconsultedwithawiderangeofinternationalcorporations,includingIBM,AT&T,Motorola,Sprint,andCIGNA.Schiffmanhaswrittenover50books,whichhavesoldwelloversixmillioncopiesinternationallyandhaveguidedgenerationsofsalespeoplethroughtheircareerchallenges.HisarticlesarepublishedfrequentlyinpublicationssuchasTheWallStreetJournal,TheNewYorkTimes,SalesandMarketingManagement,PersonalSellingPower,CorporateTravelMagazine,andINC.magazine.Mr.SchiffmandivideshistimebetweenmanagingD.E.I.,selling,training,consulting,andproductdevelopment.Hecontinuestoserveasafrequentguestonnationalradioandtelevisionshows,includingCNBC’sSmartMoney,MindingYourBusiness,StealsandDeals,andMoneyTalk.