内容简介
Whetheryou'redesigningconsumerelectronics,medicaldevices,enterpriseWebapps,ornewwaystocheckoutatthesupermarket,today'sdigitally-enabledproductsandservicesprovidebothgreatopportunitiestodelivercompellinguserexperiencesandgreatrisksofdrivingyourcustomerscrazywithcomplicated,confusingtechnology.Designingsuccessfulproductsandservicesinthedigitalagerequiresamulti-disciplinaryteamwithexpertiseininteractiondesign,visualdesign,industrialdesign,andotherdisciplines.Italsotakestheabilitytocomeupwiththebigideasthatmakeadesirableproductorservice,aswellastheskillandperseverancetoexecuteonthethousandsmallideasthatgetyourdesignintothehandsofusers.Itrequiresexpertiseinprojectmanagement,userresearch,andconsensus-building.Thiscomprehensive,full-colorvolumeaddressesalloftheseandmorewithdetailedhow-toinformation,real-lifeexamples,andexercises.Topicsincludeassemblingadesignteam,planningandconductinguserresearch,analyzingyourdataandturningitintopersonas,usingscenariostodriverequirementsdefinitionanddesign,collaboratingindesignmeetings,evaluatinganditeratingyourdesign,anddocumentingfinisheddesigninawaythatworksforengineersandstakeholdersalike.
作者简介
KimGoodwinisVPDesignandGeneralManageratCooper,wheresheleadsbothanintegratedpracticeofinteraction,visual,andindustrialdesignersandthedevelopmentoftheacclaimedCooperUdesigncurriculum.Kimknowsthedesignworldfrommultipleangles;shestartedasanin-houseandfreelancedesignerandspentseveralyearsasanin-housecreativedirectorbeforejoiningCooper11yearsago.Kimhasledprojectsinvolvingatremendousrangeofdesignproblems,includingWebsites,complexanalyticalandenterpriseapplications,phones,medicaldevices,services,andevenorganizations.Herclientsandemployershaveincludedeverythingfromone-manstartupstotheworld'slargestcompanies,aswellasuniversitiesandgovernmentagencies.ThisrangeofexperienceandapassionforteachinghaveledtoKim'spopularityasanauthorandasaspeakeratconferencesandcompaniesaroundtheworld.