The Employee Experience Advantage: How to Win the War for Talent by Giving Employees the Workspaces They Want, the Tools They Need, and a Culture They

Culture+technology+physicalspace=employeeexperienceIfyouwantengagedemployees,thenfocusonemployeeexperienceEmployeeexperiencesarethecause,engagedemployeesaretheeffectIseverythingweknowaboutemployeeengagementwrong?Recentlyanewtypeoforganizationhasemerged,onethatfocusesonemployeeexperiencesasawaytodriveinnovation,increasecustomersatisfaction,attractandretaintoptalent,driveemployeeengagement,andimproveoverallperformance.TheEmployeeExperienceAdvantageisthefirstbookofitskindtotacklethisemergingtopicthatisbecomingthe#1priorityforbusinessleadersaroundtheworld.Howcanorganizationstrulycreateaplacewhereemployeeswanttoshowuptoworkversusneedtoshowuptowork?Fordecadesthebusinessworldhasfocusedonmeasuringemployeeengagementmeanwhileglobalengagementscoresremainatanalltimelowdespiteallthesurveysandinstitutesthatbeenspringinguptacklethisproblem.Clearlysomethingisnotworking.Employeeengagementhasbecometheshort-termadrenalineshotthatorganizationsturntowhentheyneedtoincreasetheirscores.Instead,wehavetofocusondesigningemployeeexperienceswhichisthelongtermorganizationaldesignthatleadstoengagedemployees.Thisistheonlylong-termsolution.Organizationshavebeenstuckfocusingonthecauseinsteadoftheeffect.Thecauseisemployeeexperience;theeffectisanengagedworkforce.Backedbyanextensiveresearchprojectthatlookedatover150studiesandarticles,featuredextensiveexecutiveinterviews,andanalyzedover200globalorganizations,thisbookclearlybreaksdownthethreeenvironmentsthatmakeupeverysingleemployeeexperienceateveryorganizationaroundtheworld.Thesearethecultural,technological,andphysicalenvironments.ThisbookexplorestheattributesthatorganizationsneedtofocusonineachoneoftheseenvironmentstocreateCOOLspaces,ACEtechnology,andaCELEBRATEDculture.Featuringexclusivecasestudies,uniqueframeworks,andneverbeforeseenresearch,TheEmployeeExperienceAdvantageguidesreadersonajourneyofcreatingaplacewherepeopleactuallywanttoshowuptowork.Readerswilllearn:ThetrendsshapingemployeeexperienceHowtoevaluatetheirownemployeeexperienceusingtheEmployeeExperienceScoreWhattheworld\'sleadingorganizationsaredoingaroundemployeeexperienceHowtodesignfortechnology,culture,andphysicalspacesTherolepeopleanalyticsplaceinemployeeexperienceFrameworksforhowtoactuallycreateemployeeexperiencesTheroleofthegigeconomyThefutureofemployeeexperienceAndmuchmore!Thereisnoquestionthatengagedemployeesperformbetter,aspirehigher,andachievemore,butyoucan\'tcreateemployeeengagementwithoutdesigningemployeeexperiencesfirst.It\'stimetorethinkyourstrategyandimplementareal-worldframeworkthatfocusesonhowtocreateanorganizationwherepeoplewanttoshowuptowork.TheEmployeeExperienceAdvantageshowsyouhowtodojustthat.,