Building a Knowledge-Driven Organization

Thisisthefirstbooktofocusonthepeoplesideofknowledgemanagement--whatittakestogetemployeestocontributetoaknowledgesystem.RobertBuckmanexplainshowtoorchestratethisculturechange,drawingfromthelessonslearnedbyBuckmanLaboratories--theleaderandpioneerinknowledgemanagement--inimplementingaward-winningknowledgesystems.Hisbookisapracticalprimeronhoworganizationscanmovefrom"hoarding"knowledgeto"sharing"it,buildingaglobalstrategythatallowsthemtorespondfasterthanthecompetitiontoanycustomer'sneedonaglobalbasis.Buckmanrevealshowto:Combatthebiggestproblemwithimplementingknowledgemanagement--creatingtheculturethatsupportsitIncreasethespeedofinnovationgloballyacrossanorganizationResolvetechnicalproblemsquicklyMakeimmediate,informeddecisionstohelpsolvecustomerissuesCreatenewproductsbasedoncustomerinputanddemand,