Hit Refresh: The Quest to Rediscover Microsoft's Soul and Imagine a Better Future for Everyone

“Atthecore,HitRefresh,isaboutushumansandtheuniquequalitywecallempathy,whichwillbecomeevermorevaluableinaworldwherethetorrentoftechnologywilldisruptthestatusquolikeneverbefore.”–SatyaNadellafromHitRefresh“Satyahaschartedacourseformakingthemostoftheopportunitiescreatedbytechnologywhilealsofacinguptothehardquestions.”–BillGatesfromtheForewordofHitRefreshHitRefreshisaboutindividualchange,aboutthetransformationhappeninginsideofMicrosoftandthetechnologythatwillsoonimpactallofourlives—thearrivalofthemostexcitinganddisruptivewaveoftechnologyhumankindhasexperienced:artificialintelligence,mixedreality,andquantumcomputing.It’sabouthowpeople,organizations,andsocietiescanandmusttransformand“hitrefresh”intheirpersistentquestfornewenergy,newideas,andcontinuedrelevanceandrenewal.Microsoft’sCEOtellstheinsidestoryofthecompany’scontinuingtransformation,tracinghisownpersonaljourneyfromachildhoodinIndiatoleadingsomeofthemostsignificanttechnologicalchangesinthedigitalera.SatyaNadellaexploresafascinatingchildhoodbeforeimmigratingtotheU.S.andhowhelearnedtoleadalongtheway.HethenshareshismeditationsasasittingCEO—onewhoismostlyunknownfollowingthebrainyBillGatesandenergeticSteveBallmer.Hetellstheinsidestoryofhowacompanyrediscovereditssoul—transformingeverythingfromculturetotheirfiercelycompetitivelandscapeandindustrypartnerships.Asmuchahumanistasengineerandexecutive,Nadellaconcludeswithhisvisionforthecomingwaveoftechnologyandbyexploringthepotentialimpacttosocietyanddeliveringcalltoactionforworldleaders.“Ideasexciteme,”Nadellaexplains.“Empathygroundsandcentersme.”HitRefreshisasetofreflections,meditations,andrecommendationspresentedasalgorithmsfromaprincipled,deliberativeleadersearchingforimprovement—forhimself,forastoriedcompany,andforsociety.