培训者的故事 STORIES TRAINERS TELL: 55 READY-TO-USE STORIES TO MAKE TRAINING STICK

Makechallengingconceptsmorememorable,evenunforgettable!"StoriesTrainersTellisfulloffun,entertaining,andusefulstoriesthathelpbringanytrainingalive.Useitandwatchpeoplesmileandlearn!"--KenBlanchard,coauthor,TheOneMinuteManager®andWhaleDone!(TM)Tellingstoriesisapowerfulwaytomakeapoint,especiallywhenthestoriesarecompelling,well-constructed,andpoignant.Thisbookcapturesthought-provokingstoriescontributedbytrainers,nationallyknownspeakers,consultants,businessleaders,educators,andprofessionalstorytellersthathelpmakechallengingideasandabstractconceptsstick.Thestoriesareorganizedaroundmajororganizationaldevelopmentandtrainingthemes,suchasleadership,diversity,teamwork,performanceandcoaching,andcustomerservice.Accompanyingeachstoryaretips,debriefingquestions,keypoints,andafollow-upactivitytomaximizeitsimpactandlearningpotential.IncludesafreeCD-ROMwithnarrativereadingsofeachstory!Contributorsinclude:MerrillAnderson,JeanBarbazette,JoeBarnes,PaulaBartholome,ChipBell,GeoffBellman,WilliamAustinBoone,SharonL.Bowman,KarenD.L.Byrson,ChrisClarke-Epstein,HortenciaDelgadillo,LarryEnglish,MarcyFisher,SuzannGardner,JoanGillman,SteveHanamura,LunellHaught,SandraHoskins,KatherineM.Hudson,DavidHutchens,JoanLloyd,KateLutz,RobertMcIlree,MaureenG.Mulvaney,KathyA.Nielsen,ClareNovak,JulieO'Mara,LauraV.Page,JonathanM.Preston,JohnRenesch,ShelleyR.Robbins,MarciaRuben,SherieneSaadati,EdwardE.Scannell,L.G.Shanklin-Flowers,BobShaver,DougStevenson,EdTate,Sivasailam'Thiagi'Thiagarajan,andDavidZach.