内容简介
Afterbeingpromoted,mostnewsupervisorsquicklydiscoverthedifficultiesandchallengesofmanagingotherpeople.Thispracticalguidehelpsfirst-timesupervisorsmastertheproblemsandchallengestheywillfaceintheirnewposition.Startingwithadviceonovercomingtheinitialfearsandanxietiesofsupervisingothers,theguideshowsreadershowto:establishauthorityandgainworkerco-operation;workwithothersupervisors;delegateeffectivelyandfollowuponassignments;anddealwithjobperformanceissuesanddiscipliningworkers.