FIERCE LEADERSHIP

FromtheauthoroftheacclaimedbookFierceConversationscomestheantidotetosomeofthemostwrongheadedpracticesofbusinesstoday.?“Provideanonymousfeedback.”?“Hiresmartpeople.”?“Holdpeopleaccountable.”Theseareallsound,businesspractices,right?Notsofast,saysleadershipvisionaryandbestsellingauthorSusanScott.Infact,thesemantras—despitebeinglong-acceptedandadoptedbybusinessleaderseverywhere—arecompletelywrongheaded.Worse,theyarecostingcompaniesbillionsofdollars,drivingawayvaluableemployeesandprofitablecustomers,limitingperformance,andstallingcareers.Yettheyaresodeeplyingrainedinorganizationalculturesthatnoonehasquestionedthem.Untilnow.InFierceLeadership,Scottteachesushowtospottheworst“best”practicesinourorganizationsusingatechniqueshecalls“squideye”–theabilitytoseethe“tells”orsignsthatwehavefallenpreytodisastrousbehaviorsbyknowingwhattolookfor.Onlythen,shesays,canweapplytheantidote..InformedbyoveradecadeofconversationswithFortune500executives,thisbookisthatantidote.Withfiercenewapproachestoeverythingfromemployeefeedbacktocorporatediversitytocustomerrelations,Scottoffersfreshandsurprisingalternativestosixoftheso-called“best”practicespermeatingtoday’sbusinesses.Thisrefreshinglycandidbookisamust-readforanymanagerorleaderatanylevelwhoisreadytotakealonghardlookatwhattroublemightbelurkingintheirorganization-anddosomethingaboutit.FromtheHardcoveredition.