内容简介
HowdidsecuritystaffatLAInternationalAirportmiss75percentofbomb-makingmaterialsthatwentthroughscreening?Whichwayshouldyouturnbeforejoiningasupermarketqueue?Whyshouldawomanhopeitwasamanwhowitnessedherbagbeingsnatched?AndwhatpossessedBurtReynoldstopunchaguywithnolegs?Humanbeingscanbestubbornlyirrationalandwilfullyblind...butatleastwe'repredictablywrong.Fromminorlapses(whywe'resolikelytoforgetpasswords)tolife-threateningblunders(whyanaesthetistsusedtomaimtheirpatients),Pulitzer-PrizewinningjournalistJosephT.Hallinanexplainstheeverydaymistakesthatshapeourlives,andwhatwecandotopreventthemhappening.