内容简介
BasedontheJuranInstitute’sbreakthroughmethod,Juran’sSixSigma:BreakthroughandBeyondgoesbeyondcertificationorimplementationprocessesdiscussedinmostsixsigmatextstoprepareanorganization'smanagers--atalllevels--todealwiththepracticalday-to-dayhuman,structural,andtechnologicalissueswhicharisewheninitiatingandmaintainingaSixSigmaeffort.Juran'sSixSigma:BreakthroughandBeyondallowsyoutomodifyyourprogramtosuityourindividualrequirements.Withthisbook,yougeteverythingyouneedtoimproveandmaintainSix-Sigmabreakthroughperformancelongaftertheconsultantshavepackedupandgonehome.
作者简介
JosephA.DeFeo,PresidentandChiefExecutiveOfficerofJuranInstitute,isrecognizedforhistrainingandconsultingexpertiseinsustainingbreakthroughimprovementswithinmanydifferentorganizationsworldwide.HehasbeeninstrumentalinprogressingthesubjectofBreakthroughImprovementbyfocusingontheneedsoftoday'scontemporaryanddemandingindustries.HeisconsideredaknowledgeexpertontheManagementofQuality,BusinessProcessManagement,SixSigmaDeployment,StrategicQualityPlanning,andsupportivemethodologies.Heisaregularspeakeratnationalconferencesandhiscounselhasbeenpublishedwidelyinnationalandinternationalpublications.WilliamW.Barnard,PhD.isaSeniorVicePresidentatJuranInstitute.Billadvisesandassistsmanagementinindustriessuchashealthcare,universities,andgovernmentministries,emphasizinghowtoimplementmanagingforquality.HehasrepresentedJuranInstituteinNorthAmerica,Europe,Asia,Africa,andthePacificandhasorgiinatedtheInstitute'sFacilitatorTrainingcourses.TheJuranInstituteprovidestrainingandconsultingservicestohelporganizationsworldwideachievesustainablebreakthroughimprovements.Dr.JosephM.Juran,apioneerinthequalityrevolutionwhodevelopedmanyofthetechniquesandtoolsonwhichtheSixSigmamethodologyisbased,foundedtheInsitutein1979.ApartfromSixSigma,theInstitute'sareasofexpertiseincludebreakthroughimprovement,strategicdeployment,benchmarkingandleanmanufacturing.JuranInstituteisheadquarteredinWilton,Connecticut,andhasEuropeanofficesinAmsterdamandMadrid.Formoreinformation,vistwww.juran.com.