内容简介
Filledwithcustomizabletemplatesandchecklists,thispracticalandcomprehensiveworkbookwillhelporganizersmanagetheoftendevilishdetailsthatunderpinthesuccessoffacilitatedgroupsessions.Theauthorscoversuchkeytopicsasawarenessaboutpersonalstyle,howparticipantsareselectedandinvited,whereasessionisheld,howpresentationsarealignedwithsessionobjectives,howtouseworksheets,whatfoodtoserve,typesofreports,andapproachestosolicitingfeedback.AnaccompanyingWebsiteincludesdownloadablee–versionsofallthetoolsandtemplatesinthebook.DorothyStrachan(Ottawa,ON,Canada)isapartnerinStrachan–Tomlinson(ST)andAssociatesinOttawa,Ontario,Canada.MarianPittersisthepresidentofPittersAssociatesInc.,aCanadianmanagementconsultingfirm.
作者简介
DorothyStrachanisapartnerinStrachan-Tomlinson,aprocessconsultingfirminOttawa,Canada.SheistheauthorofMakingQuestionsWorkandProcessDesign,bothfromJossey-Bass.MarianPittersisthepresidentofPittersAssociates,amanagementconsultingfirmlocatedinToronto,Canada.?Shehasauthoredanumberofmanualsonfacilitationandpublicadjudication.