作者简介
KarenL.MedskerisprofessorandchairoftheHumanResourcesDepartmentatMarymountUniversity,wheresheteachesgraduatecoursesinInstructionalDesignandPerformanceImprovement.Shealsoconsultsandwritesontrainingandperformanceissues.HerPhDisfromFloridaStateUniversity,inInstructionalSystems.Previously,sheworkedatAT&T/BellLaboratoriesandIndianaUniversity-PurdueUniversityatIndianapolis.KristinaM.HoldsworthisatrainingconsultantwithBooz.Allen&Hamilton,servingvariousgovernmentclientsintheareasofISDandprogramevaluation.Kristinahasconsiderableexperienceindesigningandteachingtechnologysystemsaswellasvarioustechnicalandregulatorytrainingprograms.SheholdsanundergraduatedegreefromtheUniversityofKansasinEnvironmentalScienceandreceivedacertificateinInstructionalSystemsDesignandanMBAinHumanPerformanceSystemsfromMarymountUniversity.
