内容简介
Twoofthemostinnovativethinkersinthefieldpresentaworkthatrepresentsthesinglebestresourceforunderstandingandimplementingactivity-basedcostmanagement.KaplanandCooperrevealthatmostcompaniesdon'tknowhowtomeasureaccurately,influence,orunderstandthefundamentalcostdriversintheirbusinesses.Theythenprovideadetailedandcomprehensiveblueprintthatwillenablemanagerstomakebetterdecisionsandtopromoteorganizationallearningandimprovement."CostandEffect"takesthemanagement,finance,andaccountingfieldstoanentirelynewlevel,astheauthorsdemonstratehowtheprinciplesofactivity-basedcostingandotheradvancedcostmanagementtechniques,suchastargetandkaizencosting,candrivebusinessperformance.Usinglivelyexamplesfromavarietyofleadingcompaniesworldwide-includingSiemens,Hewlett-Packard,AT&T,theSwedishwiremanufacturerKanthal,KirinBeer,andProcter&Gamble-theyshowhowtocreateintegrated,knowledge-basedsystemsthatprovidemeaningfulinformationoncurrentandpastperformance.Theinnovationsystemsdescribedin"CostandEffect"willhelpyou:determinewhereimprovementsinquality,efficiency,andproductivitywillhavethehighestpayoffs;assistfront-lineemployeesintheirlearningandimprovementactivities;makebetterproductmixandcapitalinvestmentdecisions;negotiatemoreeffectivelyonprice,productfeatures,quality,delivery,andservicetopromotewin-winrelationshipswithyourcustomers;chooselow-costsupplierswhoaretrulylowcost,notjustlowprice;designproductsandservicesthatmeetcustomers'expectations-andthatcanbeproducedanddeliveredataprofit;and,integrateyouractivity-basedcostsystemintoreportingandbudgetingprocessestorevealthesourcesofexcesscapacity.Everyoneinvolvedinrunningabusiness-fromgeneralmanagersandstrategicplannerstofinancialexecutives,ITprofessionals,andoperationsmanagers-mustreadthisbooktolearnhowinnovativecostandperformancemeasurementsystemscanenhancetheirorganizationalprofitabilityandperformance.