The Design of Sites：Patterns for Creating Winning Web Sites (2nd Edition)

AbouttheAuthorDouglasK.vanDuyne,entrepreneurandsoftwaredesigner,iscofounderandaprincipalofNaviscent,aWebresearchanddesignfirm.Hehasbeenaninnovatorincustomer-centereddesign,onlineshopping,e-commerce,andmultimediadevelopmentfornumerousGlobal2000companies.JamesA.LandayisaprofessorofcomputerscienceattheUniversityofWashington.Previously,heservedasthedirectorofIntelResearchSeattle,whichfocusesontheemergingworldofubiquitouscomputing,andasanassociateprofessorforcomputerscienceattheUniversityofCalifornia,Berkeley.JasonI.HongisacomputerscienceprofessorintheHuman-ComputerInteractionInstituteatCarnegieMellonUniversity.