内容简介
Whenitwaspublishedin1994,RogerSchwarz′sTheSkilledFacilitatorearnedwidespreadcriticalacclaimandbecamealandmarkinthefield.Thebookisaclassicworkforconsultants,facilitators,managers,leaders,trainers,andcoaches––anyonewhoseroleistofacilitateandguidegroupstowardrealizingtheircreativeandproblem–solvingpotential.Thisthoroughlyrevisededitionprovidestheessentialmaterialsforanyonethatworkswithinthefieldoffacilitationandincludessimplebuteffectivegroundrulesforgroupinteraction.Filledwithillustrativeexamples,thebookcontainsproventechniquesforstartingmeetingsontherightfootandendingthempositivelyanddecisively.Thisimportantresourcealsoofferspracticalmethodsforhandlingemotionswhentheyariseinagroupandoffersadiagnosticapproachforidentifyingandsolvingproblemsthatcanunderminethegroupprocess.
作者简介
RogerSchwarzisanorganizationalpsychologistandfounderandpresidentofRogerSchwarzAssociates,Inc.aconsultinggroupthathelpsorganizationsusefacilitativeskillstocreatefundamentalchange.Hefacilitatesgroupsandteaches,consults,coaches,andspeaksonfacilitation,facilitativeleadership,anddevelopingeffectiveworkgroups.SchwarziscurrentlyworkingonTheSkilledFacilitatorFieldbook,tobepublishedbyJossey-Bass.