内容简介
Anexcellenttrainingtoolforbothhospitalityprogramsandworkingrestaurantmanagers,RestaurantServiceBasics,2ndEditionconsiderstheentirediningexperienceinsituationsrangingfromformaltocasual.Step-by-stepinstructionsguidereadersthroughservicefunctions.DifferenttypesofserviceFrench,American,English,Russia,Family-style,andBanquetareexplainedindetail,alongwithuniversallyimportantsafety,sanitation,andemergencyprocedures.ThisSecondEditionfeaturesend-of-chapterprojectsthatincorporatereal-lifesituations,aswellasenhancedcoverageofpoint-of-serviceandothertechnologyuseinrestaurants.
作者简介
SondraJ.Dahmerhastaughtatnumeroushospitalityandfoodserviceprograms.KurtW.Kahl,MS,RD,CD,LD,isaRegisteredConsultantDietitianandtrainerintheareasoffoodserviceandnutrition.Together,DahmerandKahlhavetrainedwaitstaffonserviceskillsandhavehelpedexperiencedserverspolishtheirskills.