Survey Measurement and Process Quality

Anin-depthlookatcurrentissues,newresearchfindings,andinterdisciplinaryexchangeinsurveymethodologyandprocessingSurveyMeasurementandProcessQualityextendsthemarriageoftraditionalsurveyissuesandcontinuousqualityimprovementfurtherthananyothercontemporaryvolume.Itdocumentsthecurrentstateofthefield,reportsnewresearchfindings,andpromotesinterdisciplinaryexchangeinquestionnairedesign,datacollection,dataprocessing,qualityassessment,andeffectsoferrorsonestimationandanalysis.Thebook'sfivesectionsdiscussabroadrangeofissuesandtopicsineachoffivemajorareas,including*Questionnairedesign--conceptualization,designofratingscalesforeffectivemeasurement,self-administeredquestionnaires,andmore*Datacollection--newtechnology,interviewereffects,interviewmode,childrenasrespondents*Post-surveyprocessingandoperations--modelingofclassificationoperations,codingbasedonsuchsystems,editing,integratingprocesses*Qualityassessmentandcontrol--totalqualitymanagement,developingcurrentbestmethods,servicequality,qualityeffortsacrossorganizations*Effectsofmisclassificationonestimation,analysis,andinterpretation--misclassificationandothermeasurementerrors,newvarianceestimatorsthataccountformeasurementerror,estimatorsofnonsamplingerrorcomponentsininterviewsurveysSurveyMeasurementandProcessQualityisanindispensableresourceforsurveypractitionersandmanagersaswellasanexcellentsupplementaltextforundergraduateandgraduatecoursesandspecialseminars.