内容简介
QuestionBasedSelling(QBSr)isacommonsenseapproachtosales,basedonthetheorythat"what"salespeopleask-and"how"theyask-ismoreimportantthananythingtheywilleversay.Thistechniquemakessensebecauseinordertopresentsolutions,youfirstmustlearnyourcustomer'sneeds.Howdoyouuncoveraprospect'sneeds?Byaskingquestions.Butnotjustanyquestions.Youmustasktherightquestionsattherighttime.Andthisbookprovidesastep-by-step,easy-to-followprogramthatdoesjustthat.Withthisproven,hands-onguide,youwilllearnto:--Penetratemoreaccounts--Establishgreatercredibility--Generatemorereturncalls--Preventandhandleobjections--Motivatedifferenttypesofbuyers--Developmoreinternalchampions--Closemoresales...faster--Andmuch,muchmore
作者简介
ThomasA.Freese,basedinAtlanta,isthefounderandpresidentofQBSResearch,Inc.,whichteachesQuestionBasedSellingtosalespeoplearoundthecountry.Thelistoftheauthor'sclientsincludesIBM,MerrillLynch,CompaqComputerCorporation,NorthwesternMutualLife,SunMicrosystems,LucentTechnologies,Cisco,GECapitalandMCI.Freesespeakstodozensofmajorcorporationsannually.