内容简介
Ifthereisonethingthatiscertaininbusiness,itisuncertainty;still,somecompaniesperformreliablyandwithexcellenceinspiteofchangingcircumstances.PredictableResultsinUnpredictableTimesisaboutfouressentialsforgettinggreatperformanceingoodtimesandbad.(1)ExcellentExecution:Winningcompanieshavesimplegoalswithcleartargetsandstrongfollow-through.Allteammembersknowwhattodoaboutthegoalsandtheyexecuteprecisely.(2)HighTrustLevelswithAllStakeholders:Lowtrustslowsyoudownandraisesyourcostsespeciallyintimesofturmoil.Butwhentrustlevelsrise,everythingspeedsupandcostsgodown.(3)AchievingMorewithLess:Intoughtimes,everyonetriestodomorewithless,buttherealquestionismoreofwhat?Winningcompaniesfocusongivingmorevaluenotjustcuttingback.(4)TransformingFearintoEngagement:Unpredictabletimescreateanxietiesthatdistractyoujustwhenyouneedtotalfocus.Winningorganizationsentrustpeoplewithamissionandstrategytheycanbelievein,channelingtheiranxietyintoresults.Theseprinciplescanhelpcompanieswinregardlessoftheturbulenceoftherideortheshockofoverwhelmingchange.
作者简介
Dr.StephenR.Coveyisaninternationallyrespectedleadershipauthority,teacher,writer,organizationalconsultant,andco-founderandvicechairmanofFranklinCoveyCo.HeisauthorofThe7HabitsofHighlyEffectivePeople,whichChiefExecutivemagazinehascalledthemostinfluentialbusinessbookofthelast100years.Thebookhassoldnearly20millioncopies,andafter20yearsstillholdsaplaceonmostbest-sellerlists.Dr.CoveyearnedanMBAfromHarvardandadoctoratefromBYU,wherehewasaprofessoroforganizationalbehavior.Formorethan40yearshehastaughtmillionsofpeopleincludingpresidentsofnationsandcorporationsthetransformingpoweroftheprinciplesthatgovernindividualandorganizationaleffectiveness.HeandhiswifeliveintheRockyMountainsofUtah.RobertA.WhitmanischairmanoftheboardandCEOofFranklinCovey.AHarvardMBA,Whitmanwasoneoffourmanagingpartners,CFO,andaboardmemberofTrammellCrowGroup.Later,aspresidentandCo-CEOoftheprivateequityfirmHampsteadGroup,heacquiredsignificantequityinandhelpedanumberofcompaniesinthehospitality,retirementhousing,restaurant,andthemeparkindustriesachievesignificantgrowth.HehasservedontheboardofWyndhamHotelsandResorts,andaschairmanandCEOofForumGroupInc.,nowpartofMarriottInternational.FascinatedbyFranklinCoveysmissiontohelpbuildgreatandenduringorganizations,andalreadyservingonitsboard,WhitmanjoinedthecompanyaschairmanandCEOinJanuary2000.Sincethen,hehasimmersedhimselfintheinnerworkingsofhundredsofFranklinCoveyclientorganizationstounderstandwhatittakestoproducetheoutcomesofgreatness.Anavidmountaineer,rockandiceclimber,WhitmanenjoysclimbingintheRockyMountainsandtheAlps.HehasfinishedtheHawaiiIronmanWorldTriathlonChampionshipraceninetimes.BobandhiswifearetheparentsoftwochildrenandmaketheirhomeinSaltLakeCity,Utah.