内容简介
Mostsalespeoplespendhalftheirworkinglivesonthephone.Thiscomprehensiveguidehelpsthemmaximizethattimefortwokeyresults—dramaticallyhighersalesandstrongercustomerrelationships—regardlessoftheproductorservicebeingsold.LindaRichardson,apioneerinconsultativeselling,demonstrateshowtousethephonetoestablishrapport;determinecustomerneeds;getappointments;closesales;andmuchmore.Includesworksheetstohelpreaderstesttheirskillsandhonetheirtelesellingtechniquesforalltypesofclientsandsalessituations.Mostsalespeoplespendhalftheirworkinglivesonthephone.Thiscomprehensiveguidehelpsthemmaximize...