Flawless Consulting: A Guide to Getting Your Expertise Used, 3rd Edition
- 作者
- 出版社 Wiley
- 出版时间 2011年2月 第3版
- ISBN 9780470620748
- 定价 445.30
内容简介
Whenthelandmarkbest-sellerFlawlessConsultingwasfirstpublishedmorethanthreedecadesago,itwasquicklyadoptedasthe"consultant'sbible."Withhislegendarywarmthandpassion,PeterBlockexplainedhowtodealeffectivelywithclients,peers,andothers.Thebookcontinuestospeaktopeopleinasupportfunctioninsideorganizationsaswellastoexternalconsultants.ThisthoroughlyrevisedandupdatedthirdeditionofPeterBlock'sgroundbreakingbookexploresthelatestthinkingonconsultation.Itincludesnewinsightsabouthowwecanorganizeourconsultingarounddiscoveringthestrengths,positiveexamples,andgiftsoftheclientorganizationorcommunity.Thebookremainsapracticalandspecificguideforanyonewhoneedstodevelopacapacityfordeeperrelatednessandpartnership--whichmeansitisforallwhowishtomakearealdifferenceintheworld.Thisneweditioncoverstheconsultingchallengesthathavearisenfromthewayweroutinelycommunicateelectronicallyandliveinthevirtualworld.Blocksuggestswaystoovercomethedistancingandisolatingeffectsinherentinelectronicconnects.Thebookalsoincludespracticalguidanceonhowtoaskbetterquestions,givessuggestionsfordealingwithdifficultclients,andcontainsexpandedguidelinesonmoreengagingformsofimplementation.FlawlessConsultingincludestwonewexamples,takenfromhealthcareandeducationalreformefforts,toshowhowconsultingskillscanbeuseful(andoftentransformative)inabroadercontext.Theseillustrativeexamplespointthewayforachievingchangesforleadershipinbusiness,government,religion,humanservices,andmore.Likethefirsttwoeditions,FlawlessConsultingaffirmsthenotionthatauthenticbehaviorandpersonalrelationshipsarethekeytotechnicalandbusinesssuccess.Bydemonstratingtheirabilitytobetrulyauthenticateachstepintheprocess,consultantscanaimtowardcreatingworkplacesthataremorecollaborativeandultimatelymoresuccessful.
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