User-Centered Design：An Integrated Approach

Thestart-to-finishguidetoUser-CenteredDesign!*Maketechnologyproductseasytoobtain,learn,anduse*Newmethods,tools,technologies,andreal-worldcasestudies*AcompletelifecycleapproachtoUCDthatdeliversbreakthroughefficiency*EvaluatingyourcurrentproductsandaligningyourentireorganizationtosupportUCD*Improvingeverythingyourcustomerssee,hear,andtouch*ApplyingUCDtosoftware,hardware,Websites,andservicesforbothexternalandin-houseuse*OptimizingUCDtoday-andanticipatingtrendsthatwillimpacttomorrow'sproductsIt'sthissimple:User-CenteredDesign:AnIntegratedApproachwillhelpyoubuildproductsthatcustomerswilllove-andbuy!