Mission Critical: A Guide for Students and Faculty

"MissionCritical"presentsanauthoritativeandno-nonsenseviewoftheESopportunitiesandchallenges.SuggestingESsarenottherightchoiceforeverycompany,theauthorprovidesasetofguidelinestohelpmanagersevaluatethebenefitsandrisksfortheirorganizations.Theguidewillbeindispensabletogeneralmanagersandinformationtechnologyspecialistsatallstagesoftheimplementationprocess.