内容简介
Thecompleteguidetoanalyzingandmaximizingacompany'sbalancedscorecardPresentingthenextstepforbalancedscorecardimplementation,BalancedScorecardDiagnosticsprovidesastep-by-stepmethodologyforanalyzingtheeffectivenessofacompany'sbalancedscorecardandthetoolstoreevaluatebalancedscorecardmeasurestodrivemaximumperformance.CEOs,CFOs,CIOs,vicepresidents,departmentmanagers,andbusinessconsultantswillfindalltheessentialtoolsforanalyzingabalancedscorecardmethodologytodetermineifit'srunningatmaximumperformanceandforseamlesslyimplementingchangesintothescorecard.PaulR.Niven(SanMarcos,CA)isPresidentoftheSenalosaGroup,aconsultingfirmexclusivelydedicatedtohelpingbusinessesgetbest-in-classperformance.Heistheauthoroftwosuccessfulbooks,BalancedScorecardStep-by-Step(0-471-07872-7)andBalancedScorecardStep-by-StepforGovernmentandNonprofitAgencies(0-471-42328-9),bothfromWiley.