内容简介
Whetherit’ssoftware,acellphone,orarefrigerator,yourcustomerwantsno,expectsyourproducttobeeasytouse.Thisfullyrevisedhandbookprovidesclear,step–by–stepguidelinestohelpyoutestyourproductforusability.Completelyupdatedwithcurrentindustrybestpractices,itcangiveyouthatall–importantmarketplaceadvantage:productsthatperformthewayusersexpect.You’lllearntorecognizefactorsthatlimitusability,decidewheretestingshouldoccur,setupatestplantoassessgoalsforyourproduct’susability,andmore.
作者简介
JeffreyRubin,authorofthefirsteditionofthisbook,hasmorethan30yearsofexperienceasahumanfactorsandusabilityresearchconsultantandlecturer.Apioneerinthefieldofusabilitytesting,hehasconsultedforleadingcompaniesworldwide.DanaChisnellisanindependentuserresearcherandusabilityconsultant.Shehasdoneusability,userinterfacedesign,andtechnicalcommunicationsconsultinganddevelopmentsince1982.Formoreinformation,pleaseaccesstheauthor'swebsiteathttp://www.usabilityworks.netAuthor'sblog:http://usabilitytestinghowto.blogspot.com