内容简介
Theinternationalbestseller----morethan500,000copiessold!Withtheir1994internationalbestseller,DealingwithPeopleYouCan'tStand,Drs.RickBrinkmanandRickKirschnerarmedacivility-starvedworldwithno-nonsensestrategiesfordealingwithdifficultpeoplewithtactandskill.Sincethen,cellphones,theInternet,voicemail,andothertechnologicalwondersdesignedtobringpeopleclosertogetherhaveonlymadeitthatmuchhardertoavoid"peopleyoucan'tstand;"evenworse,they'vealsocreatedexcitingnewwaysforannoyingpeopletorealizetheirtalentforbeingpainsinthebutt.Updatedandrevisedforthedigitalage,thisneweditionofBrinkmanandKirschner'sbestsellingguideshowsreadershowtosuccessfullycombatthewhiners,grenades,tanks,snipers,close-talkers,pedants,andotherrude,crude,andinconsideratepeoplewhocanruinyourdayatwork,instores,onthestreet,inrestaurants,atthemovies,inwaitingrooms,byfax,phone,andE-mail,andincyberspace.Bestsellingguideshowsreadershowtosuccessfullycombatthewhiners,grenades,tanks,snipers,close-talkers,pedants,andotherrude,crude,andinconsideratepeoplewhocanruinyourdayatwork,instores,onthestreet,byfax,phone,emailandincyberspace.Softcover.