书目

4th Secret of the One Minute Manager The

内容简介

WithhisphenomenalbestsellersTheOneMinuteManagerandRavingFans,KenBlanchardchangedthewayweapproachmanagement,leadership,andcustomerservice.NowBlanchard,alongwithcoauthorMargretMcBride,presentsaconceptthat,whenimplementedproperly,isoneofthemostpowerfulactionsforimprovingcompanyandemployeemorale.Thisisalsoabookthatcanextendwellbeyondthebusinessrealmandcanrepairrelationshipsthatwethoughtwerebrokenforever.UsingBlanchard'ssignaturebreezystyle,TheOneMinuteApologytellsthestoryofaYoungManwhowantstohelphismentor,acompanypresident,faceanddealwithsomecrucial...

作者简介

KenBlanchardisaninternationalbestsellingauthorandmotivationalspeakerwhosebooks,includingTheOneMinuteManager?,TheOneMinuteEntrepreneur?,andLeadingataHigherLevel,havesoldmorethaneighteenmillioncopiesinthirtylanguages.HelivesinSanDiego,California.

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