内容简介
Astoday'sworkplacebecomesincreasinglymorecompetitive,knowinghowtobehavecanmakethedifferencebetweengettingaheadandgettingleftbehind.InTheEtiquetteAdvantageinBusiness,2ndEdition,etiquetteauthoritiesPeggyPostandPeterPostprovideyouwiththeall-importanttoolsforbuildingsolid,productiverelationshipswithyourbusinessassociates--relationshipsthatwillhelppropelyouandyourcompanystraighttothetop.Inthiscompletelyrevisedandupdatededition,whichincludesthreenewchaptersonethics,tablemanners,andelectroniccommunication,thePostsshowyouhowtohandlebotheverydayandunusualsituationsthatareessentialtoprofessionalandpersonalsuccess--fromresolvingbusinessconflictswitheaseandgracetogettingalongwithyourbossandcoworkers;frommakinglong-lastingcontactstowinningclientsandclosingdeals.Theyalsoofferup-to-dateguidanceonpressingissuessuchasharassmentintheworkplace,workerprivacy,e-maildosanddon'ts,andknowinghowandwhentoshoulderblame.Writtenforbusinessworkersofalltypesandbackgrounds,TheEtiquetteAdvantageinBusinessremainsthedefinitiveresourcefortimelessadviceonbusinessentertaining,writtencommunication,dressingappropriatelyforanybusinessoccasion,conventionsandtradeshows,jobsearchesandinterviews,gift-giving,andoverseastravel.Nomatterthesituationinwhichyoufindyourself,thePostswillgiveyoutheconfidencetomeetthechallengesoftheworkworldwithconfidenceandpoise--becausetoday,morethanever,goodmannersmeangoodbusiness.