内容简介
Eventhesmartestamonguscanfeelineptaswefailtofigureoutwhichlightswitchorovenburnertoturnon,orwhethertopush,pull,orslideadoor.Thefault,arguesthisingenious—evenliberating—book,liesnotinourselves,butinproductdesign
作者简介
DonNormanisco-founderoftheNielsenNormanGroup,anexecutiveconsultingfirmthathelpscompaniesproducehuman-centeredproductsandservices.HeisBreedProfessorofDesignEmeritusatNorthwesternUniversityandProfessorEmeritusattheUniversityofCalifornia,SanDiego,wherehewasfoundingchairoftheDepartmentofCognitiveScienceandchairoftheDepartmentofPsychology.HehasservedasVicePresidentofAppleComputer'sAdvancedTechnologyGroup,andhismanybooksinclude"EmotionalDesign,""TheDesignofFutureThings,"andmostrecently,"LivingwithComplexity."